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Zendesk

8.0/10
from 146 reviews

Mature support platform with AI for ticket routing and self-service.

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Zendesk
Added February 202676,400 views

Overview

Mature support platform with AI for ticket routing and self-service.

⚡
Established ticketing infrastructure.
🎯
AI ticket routing.
🔧
Self-service chatbot.
🚀
Broad integrations.

✅ Pros

  • +Reliable and well-understood

❌ Cons

  • −Can feel heavy and expensive

Pricing

Pro
$19/agent/mo
  • ✓Full features
  • ✓Priority support
  • ✓Advanced tools

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